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Sr. Manager, eCommerce Logistics

Location: Vancouver, British Columbia
THE OPPORTUNITY
As the Senior Manager, eCommerce Logistics you play an integral role in ensuring our product reaches our customers. You are dedicated to creating and ensuring a premium customer experience and you develop and maintain best practices that are critical to achieving Aritzia’s e-Commerce goals and objectives.  You capitalize on your customer service focus, deep expertise and well developed analytical abilities to build Aritzia’s e-Commerce logistics capabilities and results. 
 
As a key member of the Supply Chain Division you will make an impact at Aritzia by: 
  • Collaborating with the eCommerce and Retail Divisions on overall customer fulfillment strategy and execution
  • Developing and executing a clear communication strategy across the Supply Chain Division, ensuring alignment and transparency
  • Working closely with the Planning and Finance departments as it relates to forecasting, budgeting and project based financial analysis
  • Liaising regularly with Customer Care on all fulfilment related issues
 
 
THE IDEAL CANDIDATE                                                         
As a seasoned professional in your craft, you use your experience to drive business results through inspirational and effective leadership of your team. As an entrepreneur you look past what ’is’ and see what ‘could be,’ with recognition that it takes collaboration, detail and heart to be successful. In addition, you have:
  • University degree in a related field; relevant professional designations would be considered an asset
  • Progressive experience in an international, multi-channel environment
  • Apparel eCommerce pick, pack and ship experience
  • SAP, RedPrairie and Microsoft Office experience is an asset
  • Knowledge of new development and trends in customer fulfillment
 
THE CULTURE
We know that great people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:
  • Advancement              We are growing, quite simply opportunities are abundant – take your pick!
  • Education                    To ensure you are the best at what you do
  • Compensation             Pay is driven by individual performance and we provide a multitude of benefits and perks
  • Connection                  Be surrounded by the best talent from across the globe driven by passion of a common goal


About Aritzia

Aritzia is an innovative design house and fashion boutique. We conceive, create and retail fashion brands with a depth of design and quality that no one can match at our competitive price point.


Each of our exclusive brands is treated as an independent label with its own vision, team and aesthetic point of view. As a group, they are united by an unwavering commitment to superior fabrics, meticulous construction and relevant, effortless design.


Founded by Brian Hill in 1984, Aritzia now has 80 locations in select cities across North America, including Vancouver, Toronto, Montreal, New York, San Francisco, Boston and Chicago. We pride ourselves on creating immersive shopping destinations, selecting each location with care and designing each space individually. Both in our stores and on Aritzia.com, our focus is on delivering truly world-class, memorable customer experiences.



Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.

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