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Applications Support Analyst (Level II)

Location: Vancouver, British Columbia
As the Applications Support Analyst (Level II) you are responsible for providing exceptional first line technical support, including monitoring systems (SAP) and assisting with the collection, analysis and documentation of business requirements to support the delivery of projects, releases etc. You have a strong customer service focus and are keen to develop your career in IT applications.
As a key member of the Information Technology team you will make an impact at Aritzia by:   
  • Setting a high standard of service as one of the first points of contact for IT inquiries and requests
  • Supporting the Applications team, including Business Systems Analysts and Developers, to resolve production issues in our core systems, including SAP and Red Prairie
  • Liaising with IT team members as necessary in order to trouble-shoot issues, address new business requests and identify potential enhancements and solutions
THE IDEAL CANDIDATE                                                         
As a growing professional, challenge and opportunity excites you.  You seek the challenge of jumping right in, learning from the ground up and working alongside exceptional talent.  In addition, you have:
  • University degree in a relevant field
  • Excellent communication and customer service skills
  • Passion for technology and a desire to grow your career in the field
  • Strong attention to detail; process-oriented
We know that great people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:
  • Advancement              We are growing, quite simply opportunities are abundant – take your pick!
  • Education                   To ensure you are the best at what you do
  • Compensation             Pay is driven by individual performance and we provide a multitude of benefits and perks
  • Connection                  Be surrounded by the best talent from across the globe driven by passion of a common goal

About Aritzia

Aritzia is an innovative design house and fashion boutique. We conceive, create and retail fashion brands with a depth of design and quality that no one can match at our competitive price point.

Each of our exclusive brands is treated as an independent label with its own vision, team and aesthetic point of view. As a group, they are united by an unwavering commitment to superior fabrics, meticulous construction and relevant, effortless design.

Founded by Brian Hill in 1984, Aritzia now has 80 locations in select cities across North America, including Vancouver, Toronto, Montreal, New York, San Francisco, Boston and Chicago. We pride ourselves on creating immersive shopping destinations, selecting each location with care and designing each space individually. Both in our stores and on, our focus is on delivering truly world-class, memorable customer experiences.

Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.

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